Overview
This Privacy Policy describes how The OCM Center (“we”, “us”, “our”) collects, uses, and shares personal information when you visit our websites, contact us, or use our services in the United States.
Data We Collect
Identifiers & Contact: name, email, phone, company, role, and form submissions.
Payment & Transaction Data: billing name, billing address, purchase history, transaction amounts, and payment method details (e.g., last four digits of your card, card type, expiration date). We do not store full credit card numbers, CVVs, or complete payment credentials. All payment processing is handled by our third-party payment processor (see the Sharing & Service Providers section below).
Course Activity & Learning Data: enrollment records, lesson progress and completion status, Knowledge Check scores and attempts, time spent on lessons, downloaded Course Materials, certificates earned, and any course-related submissions or feedback you provide.
Usage: pages viewed, links clicked, approximate location (from IP), device/browser metadata.
Commercial: inquiries, proposals, purchases/subscriptions, billing records.
Cookies & Similar Tech: see our Cookies & Analytics section below.
How We Use Data
We use the information we collect for the following purposes:
- Operate and improve our sites, apps, and services.
- Process course enrollments, manage your account, and deliver purchased content.
- Track your learning progress, issue certificates of completion, and personalize your course experience.
- Process payments and send transaction confirmations and receipts.
- Respond to inquiries and deliver requested services.
- Measure performance and enhance user experience.
- Send course updates, lesson reminders, and promotional communications (with opt-out options).
- Protect against fraud/abuse and comply with law.
Data Retention
We retain information only as long as needed for the purposes described here and to meet legal requirements. Then we delete or de-identify it.
Your U.S. State Privacy Rights
Depending on your state (e.g., California), you may have rights to access, correct, delete, or obtain a copy of your information, and to opt out of certain processing such as the “sale” or “sharing” of personal information or targeted advertising.
To exercise these rights or to learn more, visit State Privacy Rights. To opt out of sale/sharing or targeted advertising where applicable, go to Do Not Sell or Share My Personal Information.
Note: California's CCPA/CPRA applies to certain businesses based on thresholds like revenue or data volume. Other states (e.g., CO, VA, CT) have similar laws with differing scopes and thresholds.
Security
We use administrative, technical, and organizational measures designed to protect information. No method is 100% secure; contact us if you suspect unauthorized activity.
Children’s Privacy
Our services are not directed to children as defined by applicable law, and we do not knowingly collect data from them.
Changes to This Policy
We may update this Policy periodically. Material changes will be reflected in the “Last updated” date above.
Contact Us
Email: support@theocmcenter.com
Address: 101 Rainbow Dr #4118, Livingston, TX 77399